Appliance Repair answering service that knows the trade
A appliance repair front desk that picks up on the first ring, talks like a person who's worked the trade, and texts you the lead in seconds. Plans from $99 a month, no contract.
- Understands a fridge not cooling, a washer that won't drain, and the rest of your day
- Flags the real emergencies so you can jump on them
- Confirms the service address against the map
What your callers ring about
What counts as an emergency: a fridge or freezer down with food spoiling, or a leaking appliance flooding the floor. HiThisIs marks these urgent the second it hears them.
A front desk that already knows appliance repair
Appliance repair. Callers mention fridges not cooling, washers, dryers, dishwashers, ovens and ranges. A dead fridge full of food is urgent.
Speaks the trade
It recognizes the problems appliance repair callers describe, so the conversation moves fast and sounds natural.
Catches after-hours work
The calls that come in while you're on a job or asleep get answered and captured instead of going to voicemail.
Sends a clean lead
Name, number, confirmed address, the job, and urgency, in your phone before the truck pulls away from the last stop.
- Answers 24/7, nights and weekends
- Answers in English and Spanish, and switches mid-call
- Books a time and captures the job
- Texts and emails you the lead in seconds
- Sends leads to your tools by webhook
Appliance Repair answering, where you work
Appliance Repair answering, answered
Will it flag a dead fridge with food spoiling?
Yes. A fridge or freezer down with food spoiling, or a leaking appliance flooding the floor, gets flagged as urgent and texted to you. A slow dryer is captured as a normal lead.
Does it get the make and model before I call back?
It asks for the appliance, the brand, and the model number if the caller can find it, plus what it is doing. You show up with the right part on the truck.
Can it book the repair visit?
Yes. It takes the address, the appliance and the symptom, and a callback number, and lines up a time.
Does it answer while I am elbow-deep in a repair?
Yes, it answers every call while your hands are full. You get the next job by text and email.
Guides for appliance repair businesses
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