Answering service pricing that starts at $99 a month
Every plan is a block of talk minutes at a discounted rate, versus $0.39 a minute pay-as-you-go. Unused minutes roll over a month. Top up any time. No contract, cancel any time.
For the one-truck operator who keeps missing calls on the job.
- 500 talk minutes a month
- Unused minutes roll over one month
- Leads by text and email in seconds
- Your trade's vocabulary built in
- Call recordings and transcripts
For the growing crew that can't let a single job slip.
- 1,200 talk minutes a month
- Unused minutes roll over one month
- Top up any time with minute packs
- After-hours and overflow answering
- Spanish-speaking callers handled
For multi-crew shops running 40 to 50 calls a day.
- 2,800 talk minutes a month
- Unused minutes roll over one month
- Top up any time with minute packs
- Dedicated business number
- Priority lead delivery and team inbox
For busy shops fielding 80 to 100 calls a day.
- 6,000 talk minutes a month
- Unused minutes roll over one month
- Top up any time with minute packs
- Voice cloning and multiple numbers
- Hands-on onboarding
Run out? Pro and up can add a minute pack below, or let the line keep answering at $0.39 a minute. Set a monthly cap and there are no surprise bills.
Top-up minute packs
One-time, no expiry games. Available on Pro, Business, and Scale.
250 minutes
About 125 extra calls.
600 minutes
About 300 extra calls.
1,500 minutes
About 750 extra calls.
We don't punish you for being busy
Every plan is a block of minutes at a discounted rate, and the minutes you don't use roll over for a month, so a quiet month isn't wasted. Run hot? Top up with a minute pack or let it keep answering at our pay-as-you-go rate. You can set a monthly cap so a busy stretch never turns into a surprise bill. Growth shouldn't come with a penalty.
The other ways to answer the phone
A missed call is usually a job that went to the next name on the list. Here is what it costs to never miss one.
An in-house receptionist
Wage plus payroll taxes, for one person.
- Answers during business hours, then the line goes quiet at night and on weekends.
- Takes one call at a time. The second caller gets voicemail.
- Sick days, vacation, lunch breaks, and turnover.
- Mishears a number or forgets a question, and the lead is gone.
A traditional answering service
Often $300 to $700 a month once the minutes add up.
- Reads a generic script and does not know your trade.
- Usually just takes a message, so you still call everyone back cold.
- Per-minute meters reward slow calls.
- Hold times when they are busy with other accounts.
Your front desk
Flat. No payroll, no per-minute surprises.
- Answers every call on the first ring, day or night, weekends and holidays.
- Handles several calls at once. Nobody waits, nobody hits voicemail.
- Asks for the same details every time and texts them to you in seconds.
- Never has an off day, never quits, never needs training.
One day of a receptionist's wages costs more than a whole month of HiThisIs.
Even at a $15 minimum wage, an eight-hour shift runs about $120, and that's before payroll taxes. Our Starter plan is $99 a month and answers every hour of every day.
Bolt on what you need
Dedicated phone number
Your own local number that forwards or answers direct.
Voice cloning
Clone your own voice so the front desk sounds like you.
After-hours only mode
Answer nights and weekends, you take the daytime calls.
Pricing questions
Does it sound like a robot?
No. It talks, listens, and reacts the way a good receptionist does. It uses your trade's words, asks one thing at a time, and waits while the caller thinks. Most callers don't realize they're not talking to a person.
What does it actually do on a call?
It picks up on the first ring, has a normal conversation, and gets five things: the caller's name, a callback number, the service address, what they need, and how urgent it is. Then it texts and emails that to you in seconds.
Will it book jobs or quote prices?
On purpose, no. It never quotes a price or promises an arrival time. It captures the lead and hands it to your team, so you stay in control of scheduling and pricing.
What happens if someone calls about work I don't do?
It politely says that's outside what you handle and still takes a message, so you can refer them or follow up. It won't pretend to do work you don't do.
How fast can I get set up?
A few minutes. Pick your trade, choose a voice, point your number at us, and you're answering calls. No hardware, no contract.
What does it cost per call?
Plans start at $99 a month. Think of it as buying talk minutes at a discount: a plan brings your rate down to as low as 10 cents a minute, versus 39 cents pay-as-you-go. That's a fraction of what a human answering service charges.
What happens to minutes I don't use?
They roll over for one month, so a slow month isn't money down the drain. If you go the other way and run through your minutes, you can top up with a minute pack on Pro and up, or let the line keep answering at the pay-as-you-go rate. Set a monthly cap and you'll never get a surprise bill.
What if a lot of people call at once?
Every call is answered on the first ring, even if ten come in at the same time. There's no busy signal and no hold queue, so you never lose the second caller while you're handling the first.
Can it talk to callers in another language?
Yes. You can set the language it greets and talks in, and it can switch if a caller prefers another. Spanish-speaking callers are handled out of the box, with more languages available.
Is my call data private?
Yes. Each business is isolated from every other. Calls are recorded for your own quality and lead playback, stored against your account only, and never shared. You can delete recordings any time.
Hear it before anyone else.
Try the live demo, then sign up and put your front desk to work.
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