Flooring answering service that knows the trade
A flooring front desk that picks up on the first ring, talks like a person who's worked the trade, and texts you the lead in seconds. Plans from $99 a month, no contract.
- Understands new flooring, hardwood refinishing, and the rest of your day
- Flags the real emergencies so you can jump on them
- Confirms the service address against the map
What your callers ring about
What counts as an emergency: water-damaged flooring that needs to be pulled before mold sets in. HiThisIs marks these urgent the second it hears them.
A front desk that already knows flooring
Flooring install and refinish. Callers mention hardwood, laminate, vinyl plank, tile, carpet, subfloor damage, and refinishing existing hardwood.
Speaks the trade
It recognizes the problems flooring callers describe, so the conversation moves fast and sounds natural.
Catches after-hours work
The calls that come in while you're on a job or asleep get answered and captured instead of going to voicemail.
Sends a clean lead
Name, number, confirmed address, the job, and urgency, in your phone before the truck pulls away from the last stop.
- Answers 24/7, nights and weekends
- Answers in English and Spanish, and switches mid-call
- Books a time and captures the job
- Texts and emails you the lead in seconds
- Sends leads to your tools by webhook
Flooring answering, where you work
Flooring answering, answered
Can it tell a water-damaged subfloor from a routine install?
Yes. Water-damaged flooring that needs to be pulled before mold sets in gets flagged as urgent. A hardwood, tile, or carpet install is captured as a normal lead.
Does it capture the material and square footage?
It notes whether it is hardwood, laminate, vinyl plank, tile, or carpet, and the rough size if the caller knows it. You get the address and the scope for the estimate.
Will it set up the measure visit?
Yes. It takes what they want done, the address, and a callback number, and lines up a time for you to come measure.
Does it answer while I am laying floor and can't pick up?
Yes, it answers every call while you are on your knees working. You get each lead by text and email.
Guides for flooring businesses
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