Insurance answering service that knows the trade
A insurance front desk that picks up on the first ring, talks like a person who's worked the trade, and texts you the lead in seconds. Plans from $99 a month, no contract.
- Understands a quote request, a claim, and the rest of your day
- Flags the real emergencies so you can jump on them
- Confirms the service address against the map
What your callers ring about
What counts as an emergency: an active claim, like an accident or property damage right now. HiThisIs marks these urgent the second it hears them.
A front desk that already knows insurance
An insurance agency. Callers ask about quotes, coverage, claims, and policy changes for auto, home, life, or business. Be helpful and clear. Don't quote premiums or confirm coverage; capture the request.
Speaks the trade
It recognizes the problems insurance callers describe, so the conversation moves fast and sounds natural.
Catches after-hours work
The calls that come in while you're on a job or asleep get answered and captured instead of going to voicemail.
Sends a clean lead
Name, number, confirmed address, the job, and urgency, in your phone before the truck pulls away from the last stop.
- Answers 24/7, nights and weekends
- Answers in English and Spanish, and switches mid-call
- Books a time and captures the job
- Texts and emails you the lead in seconds
- Sends leads to your tools by webhook
Insurance answering, where you work
Insurance answering, answered
Will it flag an active claim like an accident?
Yes. An active claim, like an accident or property damage happening right now, gets flagged as urgent and texted to you. A quote request is captured as a normal lead.
Does it quote premiums or confirm coverage?
No. It never quotes premiums or confirms coverage. It captures what the caller needs, auto, home, life, or business, and a callback number.
Can it handle both quotes and policy changes?
Yes. It takes quote requests, claims, coverage questions, and policy changes, and captures the details for your agency. Nothing gets promised.
Does it answer after hours when someone has an accident?
Yes, it answers around the clock, so a caller who just had an accident reaches you. You decide how to respond.
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