Veterinary answering service that knows the trade
A veterinary front desk that picks up on the first ring, talks like a person who's worked the trade, and texts you the lead in seconds. Plans from $99 a month, no contract.
- Understands a sick pet, an injury, and the rest of your day
- Flags the real emergencies so you can jump on them
- Confirms the service address against the map
What your callers ring about
What counts as an emergency: a pet that's badly hurt, poisoned, or in clear distress. HiThisIs marks these urgent the second it hears them.
A front desk that already knows veterinary
A veterinary clinic. Callers mention sick or injured pets, appointments, and new-patient questions. Some calls are distressed and urgent. Be calm and reassuring. Never give medical advice; capture the details.
Speaks the trade
It recognizes the problems veterinary callers describe, so the conversation moves fast and sounds natural.
Catches after-hours work
The calls that come in while you're on a job or asleep get answered and captured instead of going to voicemail.
Sends a clean lead
Name, number, confirmed address, the job, and urgency, in your phone before the truck pulls away from the last stop.
- Answers 24/7, nights and weekends
- Answers in English and Spanish, and switches mid-call
- Books a time and captures the job
- Texts and emails you the lead in seconds
- Sends leads to your tools by webhook
Veterinary answering, where you work
Veterinary answering, answered
Will it flag a pet that's badly hurt or poisoned?
Yes. A pet that is badly hurt, poisoned, or in clear distress gets flagged as urgent and texted to you right away. A routine appointment or a new-patient question is captured as a normal lead.
Is it calm with a distressed pet owner?
Yes, it keeps a calm, reassuring tone with an owner who is upset. It never gives medical advice, it captures the details and gets them to your team fast.
Does it answer after hours when a pet gets sick?
Yes, it answers around the clock, so the after-hours call reaches your clinic. You decide how to respond.
Can it book appointments and new patients?
Yes. It takes what is going on, whether they are a current client, and a callback number, and lines up a time.
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