AI receptionist in India: every question owners ask before signing up
Languages, numbers, pricing, data, what happens when a caller wants a person. If your question is not here, call the demo line and ask the receptionist itself.
What is HiThisIs?
A phone receptionist for Indian businesses. It answers every call to your number, in the caller's language, has a real conversation, books appointments or takes details, and sends you the lead on WhatsApp within seconds.
Which languages does it speak?
Hindi, Marathi, Tamil, Telugu, Kannada, Gujarati, Bengali, Punjabi, Malayalam and English, switching mid-call if the caller does.
Do I keep my phone number?
Yes. You forward your existing mobile or landline to the receptionist number, on the conditions you choose.
Can my staff answer first?
Yes. The usual setup rings your staff and passes the call to the receptionist only if nobody picks up, the line is busy, or the phone is unreachable.
Where do the call details go?
To WhatsApp, to your dashboard with a transcript and recording, and to a Google Sheet if you connect one.
What does it cost?
A fixed monthly plan with a bundle of minutes, in rupees, with the per-minute rate beyond the bundle shown up front. See the India pricing page.
Is there a contract?
Plans are monthly. You can change plan or stop at the end of any month.
Are callers told it is automated?
Yes. Every call opens with your business name and a short notice that the line is automated and may be recorded.
Does it make marketing calls?
No. Outbound calls are only service updates to your own patients and customers, such as an appointment reminder. It is never used for marketing or cold calling.
What happens when a caller wants a person?
During working hours it rings your staff and connects the call. If nobody answers, or after hours, it takes the details and tells the caller who will call back.
Can it book into my calendar or clinic software?
It books into the slots you allow and sends the booking to WhatsApp and your Sheet. Google Calendar and CRM connections are available; ask about your software.
Is my patient data safe?
Data is handled under India's DPDP Act 2023. Recordings and transcripts are visible only to your account, stored in India-compliant infrastructure, and kept for the period you set.
How long does setup take?
An afternoon. Sign up, describe your business, complete the number paperwork, call it to test, and forward your line.
Does it work with a landline?
Yes. BSNL, MTNL and fibre voice lines can all be forwarded. See the landline forwarding guide.
What if my internet goes down?
Nothing changes. The receptionist runs on the phone network and on our servers, not on your connection.
Can I hear it before signing up?
Yes. Call the demo line on 080 3170 3333 and have a conversation with it in Hindi or English.
Can I use it for more than one branch?
Yes. Each branch gets its own receptionist number and instructions, and alerts can go to the branch and to head office.
What happens to spam and robocalls?
The receptionist recognises recorded and sales calls, ends them politely, and does not send you an alert or charge minutes for them.
Still deciding?
Start a free trial, or read how it works step by step.