A Punjabi-speaking AI receptionist for your business
It answers in Punjabi on the first ring, switches to Hindi or English when the caller does, books the appointment, and sends you the details on WhatsApp. Built for businesses in Ludhiana, Amritsar, Jalandhar, Chandigarh, Mohali and the rest of Punjab, plus much of Delhi and Haryana.
What a call sounds like in Punjabi
A caller booking an appointment.
Receptionist: ਸਤ ਸ੍ਰੀ ਅਕਾਲ! ਮੈਂ ਫਰੰਟ ਡੈਸਕ ਤੋਂ ਬੋਲ ਰਹੀ ਹਾਂ। ਦੱਸੋ, ਮੈਂ ਤੁਹਾਡੀ ਕੀ ਮਦਦ ਕਰ ਸਕਦੀ ਹਾਂ?
Caller: ਮੈਨੂੰ ਕੱਲ੍ਹ ਦੀ ਅਪਾਇੰਟਮੈਂਟ ਚਾਹੀਦੀ ਹੈ।
Receptionist: ਬਿਲਕੁਲ। ਕੱਲ੍ਹ ਦਾ ਸਮਾਂ ਵੇਖਦੀ ਹਾਂ। ਤੁਹਾਡਾ ਪੂਰਾ ਨਾਂ ਤੇ ਮੋਬਾਈਲ ਨੰਬਰ ਦੱਸ ਦਿਓ।
Why Punjabi matters on the phone
Punjabi is used interchangeably with Hindi across Punjab and north Delhi, often within one sentence. Punjabi and Hindi flow into each other here. The receptionist does not make the caller choose, and answers the way the caller spoke.
How the receptionist speaks Punjabi
'Sat Sri Akal' opening, warm and direct, with the appointment day and time repeated back. Punjabi and Hindi are used interchangeably here, often in one sentence, and the front desk does not make the caller pick one.
Three calls it handles every day
Booking an appointment
Caller: ਮੈਨੂੰ ਕੱਲ੍ਹ ਦੀ ਅਪਾਇੰਟਮੈਂਟ ਚਾਹੀਦੀ ਹੈ।
Receptionist: ਬਿਲਕੁਲ। ਕੱਲ੍ਹ ਦਾ ਸਮਾਂ ਵੇਖਦੀ ਹਾਂ। ਤੁਹਾਡਾ ਪੂਰਾ ਨਾਂ ਤੇ ਮੋਬਾਈਲ ਨੰਬਰ ਦੱਸ ਦਿਓ।
Asking whether you are open
Caller: ਅੱਜ ਕਿੰਨੇ ਵਜੇ ਤੱਕ ਖੁੱਲ੍ਹਾ ਹੈ?
Receptionist: ਅੱਜ ਸ਼ਾਮ ਤੱਕ ਖੁੱਲ੍ਹਾ ਹੈ। ਤੁਸੀਂ your city ਵਿੱਚ ਕਿੱਥੋਂ ਬੋਲ ਰਹੇ ਹੋ, ਤੇ ਨੰਬਰ ਦੱਸ ਦਿਓ।
Leaving a number for a callback
Caller: ਹੁਣ ਗੱਲ ਨਹੀਂ ਹੋ ਸਕਦੀ, ਬਾਅਦ ਵਿੱਚ ਫ਼ੋਨ ਕਰੋ।
Receptionist: ਬਿਲਕੁਲ। your city ਦੀ ਟੀਮ ਤੁਹਾਨੂੰ ਫ਼ੋਨ ਕਰੇਗੀ। ਨਾਂ, ਨੰਬਰ ਤੇ ਸਮਾਂ ਦੱਸੋ।
Mixed-language callers
Real calls are rarely in one language. A Punjabi speaker will say the date in English, the doctor's name in English, and everything else in Punjabi. The receptionist does not switch mode or ask the caller to pick; it answers the way the caller spoke. If a word is unclear it asks the caller to repeat or spell it, the way a careful human receptionist would, instead of guessing a name and sending you the wrong one.
What you get after the call
A WhatsApp message with the caller's name as they said it, their number as ten digits, and what they wanted, in the language you chose for your reports. The transcript and a summary are saved against the call in your dashboard.
Questions people ask
Does the receptionist switch language in the middle of a call?
Yes. If a caller opens in Punjabi and switches to English or Hindi for a date or a number, the receptionist follows in the same sentence. It never asks the caller to choose a language.
Is it a real voice or a recording?
It is a live conversation, not a recorded menu. The caller says what they want in their own words and the receptionist responds to that, asks the follow-up questions your business needs, and confirms the details back.
What about callers who do not speak Punjabi?
You choose the languages for your line. Most businesses set Punjabi plus Hindi and English, and the receptionist answers in whichever the caller uses first.
Will my WhatsApp alert be in Punjabi too?
The alert gives you the caller's name, number and reason in the language you set for your reports. Names spoken in Punjabi are written the way the caller said them.
Can it handle a Punjabi accent from a different district?
Regional variation is expected. Where a word is unclear it asks the caller to repeat or spell it, exactly as a good human receptionist would, instead of guessing.
Hear it in Punjabi
Call the demo line on 080 3170 3333 and have a conversation.