Your desk rings first. The front desk takes what it misses.
Patients call in Marathi and Hindi; the receptionist is with a patient. The clinic's phones ring first, the front desk picks up when nobody can, takes the full name, the doctor, the urgency and a time range, and the report lands on the clinic's WhatsApp in seconds.
What the front desk captured
WhatsApp to the clinic, seconds after hang-up
Reminder alert, 15 min later
| 🔔 Reminder alert / रिमाइंडर Patient → सुनीता रमेश पाटील (9890874092) Your team said → a call back in a while Reminder 1 of 8. Tap Done on the lead in the app to stop these. |
A real conversation shape from this kind of business, with the names changed. Every step shown is a live feature. Share it: GIF · MP4 · WebM
Built for the calls you actually get
Your own phones first
Every call rings the clinic's handsets together for 30 seconds. The front desk answers only what nobody picked up.
Marathi, Hindi, English
It opens in Marathi, follows the caller into Hindi or English, and never switches on its own.
The clinic's own questions
Full name read back, Private or CGHS, new or old patient, which doctor, how urgent, a time range. Never a promise of today.
The report on WhatsApp
A bilingual appointment report to every alert number in seconds; the desk's own calls are written up too.
Reminder alerts
When the team promised a call back, reminders go to all four numbers at the pace they promised, until Done is tapped.
Priced in rupees
A local number, plans in rupees, UPI and cards.
What dental clinics in india ask first
Does it understand Marathi properly?
Yes. It opens in Marathi, keeps feminine grammar, and reads names and dates back before saving them.
What if the patient wants to talk to the doctor?
Only a caller who asks to speak to a person is put through; wanting an appointment with Sir is an appointment request.
Where do the reports go?
WhatsApp, to every alert number on the account, through the clinic's CRM. Email too if you want it.
Can it give a slot today?
Only if the clinic tells it to. By default it never commits to today; it asks how urgent it is and the clinic calls back.