Two in the morning, no heat. Answered, flagged, handed over.
The furnace quits on the coldest night. The front desk picks up on the first ring, confirms the address on the map, flags it as an emergency, and rings your on-call tech while the caller holds. Nothing goes to voicemail, nothing goes to the next name on the list.
What the front desk captured
Text to the owner, seconds after hang-up
Jobber request
| Client | Karen Walsh |
| Address | 14 Elm Ct, Green Brook NJ 08812 |
| Request | No heat, furnace down |
| Priority | Emergency |
A real conversation shape from this kind of business, with the names changed. Every step shown is a live feature. Share it: GIF · MP4 · WebM
Built for the calls you actually get
Confirms the address on the map
It checks what the caller said against the map and reads back the canonical address with the postal code, so the truck goes to the right street.
Knows what cannot wait
No heat, a burst pipe, a gas smell: flagged as emergencies and handed to a person. A thermostat question waits for the morning.
Rings your on-call tech
Transfer on emergencies, on request, or always; ring a chain of numbers until someone picks up.
Leads into your field software
Jobber, ServiceTitan, Housecall Pro or a webhook, with the address already validated.
Marketplace leads too
Angi and Thumbtack requests land on the same list and ring the same alerts.
Spam hung up on
Robocalls and telemarketers are dropped before they cost you a minute.
What hvac and plumbing ask first
What does it do when nobody on call answers?
It tells the caller a technician will call right back, keeps the lead flagged as an emergency, and alerts every number on the account.
Does it quote prices?
Only if you paste a price list and switch it on. Otherwise it captures the job and your team quotes.
Can it book the job?
With a calendar connected it can check what is open and book the slot while the caller is on the line.
How fast is the lead in my phone?
Under 30 seconds from hang-up, by text and email.