AI receptionist for diagnostic labs and pathology centres in Guwahati
If you run one of the diagnostic labs and pathology centres in Guwahati, every missed call is a patient or client who dials the next name on the list. HiThisIs answers every call in Assamese, Bengali, English, Hindi, captures what you need, and sends it to your phone before the caller has put theirs down.
Built for Guwahati diagnostic labs and pathology centres
The medical gateway for the entire Northeast, juggling Assamese, Bengali and Hindi.
- Answers in Assamese, Bengali, English, Hindi
- Captures caller name, phone number, test or package they want and more
- Flags the urgent case first: a doctor's office calling to expedite a critical report
The missed call that costs a Guwahati diagnostic lab the most
Most lab calls are simple: test prices, home-collection slots, report timing. When they go unanswered, the sample and the revenue go to the lab that picked up. In a city like Guwahati, where the medical gateway for the entire Northeast, juggling Assamese, Bengali and Hindi. that pressure is worse, not better. Your front desk is already stretched, and the busiest hours are exactly when the phone rings the most.
HiThisIs sits on your number as a second front desk that never gets busy. When your team is with a patient, on the other line, or gone for the day, it picks up in Assamese or whichever language the caller uses, has a normal conversation, and writes down caller name, phone number, test or package they want, home collection or walk-in, preferred date and time. You get all of it on WhatsApp and in a Google Sheet within seconds, so the person who called Guwahati looking for diagnostic lab help hears back from you, not from the clinic down the road.
What it captures on every call
You decide whether it simply takes the details and hands them to your team, or confirms a slot against your own rules. Either way, nothing sits in a voicemail box, and the urgent cases, like a doctor's office calling to expedite a critical report, are flagged to your team first.
How it works for diagnostic labs and pathology centres in Guwahati
It answers every call
Day, night, weekends and holidays, on the first ring, in the caller's own language. No missed call, no engaged tone, no voicemail nobody checks.
It has a real conversation
It listens, asks the right questions for your work, and captures the details that matter so you are not calling back blind.
It sends you the lead
Within seconds of hang-up you get the caller's name, number and reason on WhatsApp and in a Google Sheet, ready to act on.
Handled properly, by the book
Callers are told the line is automated and that the call may be recorded to handle their request. Personal data is handled under India's DPDP Act 2023. Any outbound call is a service or appointment update to your own patients and customers, never marketing and never spam.
Questions people ask
Can it book a home collection slot?
Yes. It captures the test, the address area and the preferred slot, and sends it to your team so a phlebotomist can be scheduled.
Can it quote test prices?
It shares the details you set up and captures the enquiry, so a price question turns into a booked test instead of a missed call.
Stop losing Guwahati calls
Try it free. Set it up in an afternoon. Keep every call your diagnostic lab would have missed.