HiThisIs… your AI receptionist
For vets and pet clinics

AI receptionist for veterinary clinics in India

A front desk built for veterinary clinics. It answers every call in your patients' and customers' own language, captures exactly what you need, and sends it to your phone in seconds. Never lose a caller to a busy line again.

What it captures for veterinary clinics

  • Owner's name
  • Phone number
  • The pet and the problem
  • How urgent it is
  • Preferred time

The call veterinary clinics cannot afford to miss

A pet owner with a sick animal will not wait. If your line is busy, they call the next vet, and you have lost that family for good.

HiThisIs answers on the first ring, day or night, in the languages your callers use. It knows the questions a veterinary clinic needs answered, so it captures owner's name, phone number, the pet and the problem, how urgent it is, preferred time without your team lifting the phone. The details land on WhatsApp and in a Google Sheet within seconds, and anything urgent, like an injured pet or an animal in visible distress, is flagged to the top so it is seen first.

The calls a veterinary clinic actually gets

Not every call is a booking, and the ones that are do not announce themselves. These are the four that come in most often for veterinary clinics, and what the front desk does with each one.

My pet is injured or not eating Takes the animal, the breed, the age and what is wrong, then flags it as urgent.
Vaccination or deworming due Records the pet's name, age and which shot is due.
Grooming or boarding enquiry Captures the dates, the animal and the size, which is most of the booking.
Home visit request Takes the address, the animal and how urgent it is.

When they come in. Nights and Sundays. Pets do not get sick during clinic hours, and most vet lines are simply off.

What one missed call is worth. A pet owner who gets through once brings that animal to you for its whole life. One that does not, never comes back.

Set up for how you actually work

You decide what happens on each call. It can take the caller's details and hand them straight to your team, or confirm an appointment against your own rules. You set the languages, the questions, and who gets the alert. It runs quietly on your existing number, so nothing changes for the caller except that someone always picks up.

How it works for veterinary clinics

1

It answers every call

Day, night, weekends and holidays, on the first ring, in the caller's own language. No missed call, no engaged tone, no voicemail nobody checks.

2

It has a real conversation

It listens, asks the right questions for your work, and captures the details that matter so you are not calling back blind.

3

It sends you the lead

Within seconds of hang-up you get the caller's name, number and reason on WhatsApp and in a Google Sheet, ready to act on.

Handled properly, by the book

Callers are told the line is automated and that the call may be recorded to handle their request. Personal data is handled under India's DPDP Act 2023. Any outbound call is a service or appointment update to your own patients and customers, never marketing and never spam.

Questions people ask

Does it capture the animal and the problem?

Yes. It records the pet, the symptom and the urgency, so your team knows what is coming through the door.

Give your veterinary clinic a front desk that never sleeps

Free trial. Rupee pricing. Answers in your patients' language.