ServiceTitan integration
Turn after-hours and overflow calls into ServiceTitan leads.
Keep ServiceTitan as your system of record and let HiThisIs feed it the calls your team can't get to. Each lead arrives with the caller, the validated address, the problem, and urgency, ready for dispatch.
What lands in ServiceTitan
- Leads created automatically
- Validated service address
- Urgency for dispatch priority
- No missed after-hours calls
Connect it from your dashboard: hit the plus, choose ServiceTitan, connect.
How the ServiceTitan integration works
Connect ServiceTitan once from your dashboard. From then on, every call the front desk answers becomes a record in ServiceTitan the moment the caller hangs up: their name, the number they want called back on, what they need, how urgent it is, and the recording. Your team works the lead in ServiceTitan the way they already do, and nothing is copied across by hand.
If ServiceTitan is down or the connection drops, the lead is still emailed and texted to you, and re-sent to ServiceTitan when it is back. You never lose a caller to an outage on someone else's side.
What you set up, and what you do not
You connect ServiceTitan once and choose which of your team gets the alert. That is the whole setup. You do not map fields, write rules, or keep a second list in sync. The front desk already asks the questions ServiceTitan needs answered, because they are the same questions a good receptionist asks: who is calling, how to reach them, where the job is, what is wrong, and how soon they need it.
Connect the rest of your stack
Jobber
Send every captured lead into Jobber as a new client and request.
HcHousecall Pro
New callers become Housecall Pro customers and jobs.
KcKaamCam
Pipe captured leads straight into KaamCam.
SfSalesforce
Every caller becomes a Salesforce lead, instantly.
HsHubSpot
New inbound calls land as HubSpot contacts and deals.
GcGoogle Calendar
Drop a follow-up or demo hold on your Google Calendar.