Thumbtack integration
Every Thumbtack lead on your HiThisIs list, alerted and followed up like a call.
When a customer sends you a request on Thumbtack, it arrives here within seconds with their name, the Thumbtack number to reach them on, the job, the zip code and their answers. Your team gets the same text and email alert as a phone lead, it goes to your CRM and sheet if those are connected, and the customer can get a text from your own number saying you are on it. Set up from your own Thumbtack account in two minutes: Integrations, Manage webhooks. No partner approval needed.
What lands in Thumbtack
- Leads and customer messages in seconds, from your own Thumbtack webhook
- Same alerts, list and CRM as a phone lead
- Optional text to the customer from your own line
- Retries and duplicates collapsed into one lead
Connect it from your dashboard: hit the plus, choose Thumbtack, connect.
How the Thumbtack integration works
Connect Thumbtack once from your dashboard. From then on, every call the front desk answers becomes a record in Thumbtack the moment the caller hangs up: their name, the number they want called back on, what they need, how urgent it is, and the recording. Your team works the lead in Thumbtack the way they already do, and nothing is copied across by hand.
If Thumbtack is down or the connection drops, the lead is still emailed and texted to you, and re-sent to Thumbtack when it is back. You never lose a caller to an outage on someone else's side.
What you set up, and what you do not
You connect Thumbtack once and choose which of your team gets the alert. That is the whole setup. You do not map fields, write rules, or keep a second list in sync. The front desk already asks the questions Thumbtack needs answered, because they are the same questions a good receptionist asks: who is calling, how to reach them, where the job is, what is wrong, and how soon they need it.
Connect the rest of your stack
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JbJobber
Send every captured lead into Jobber as a new client and request.
STServiceTitan
Turn after-hours and overflow calls into ServiceTitan leads.
SmSmartMoving
Every quote request becomes a SmartMoving lead, with the move details filled in.
HcHousecall Pro
New callers become Housecall Pro customers and jobs.
KcKaamCam
Pipe captured leads straight into KaamCam.