SMS integration
Get every lead as a text the second the call ends.
The fastest way to never miss a job. The moment a call wraps, the full lead is texted to you and anyone else on your team you add. Emergencies are marked so you know to move.
What lands in SMS
- Lead texted in seconds
- Add several team numbers
- Emergencies flagged
- Reply and call back fast
Connect it from your dashboard: hit the plus, choose SMS, connect.
How the SMS integration works
Connect SMS once from your dashboard. From then on, every call the front desk answers becomes a record in SMS the moment the caller hangs up: their name, the number they want called back on, what they need, how urgent it is, and the recording. Your team works the lead in SMS the way they already do, and nothing is copied across by hand.
If SMS is down or the connection drops, the lead is still emailed and texted to you, and re-sent to SMS when it is back. You never lose a caller to an outage on someone else's side.
What you set up, and what you do not
You connect SMS once and choose which of your team gets the alert. That is the whole setup. You do not map fields, write rules, or keep a second list in sync. The front desk already asks the questions SMS needs answered, because they are the same questions a good receptionist asks: who is calling, how to reach them, where the job is, what is wrong, and how soon they need it.
Connect the rest of your stack
Thumbtack
Every Thumbtack lead on your HiThisIs list, alerted and followed up like a call.
AnAngi Leads
Angi (and HomeAdvisor) leads join your list the moment Angi sends them.
JbJobber
Send every captured lead into Jobber as a new client and request.
STServiceTitan
Turn after-hours and overflow calls into ServiceTitan leads.
SmSmartMoving
Every quote request becomes a SmartMoving lead, with the move details filled in.
HcHousecall Pro
New callers become Housecall Pro customers and jobs.